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Refund policy

Returns & Exchanges

At Last Summer, we want you to feel confident about every purchase. If something isn’t quite right, we’re here to help.

Return & Exchange Window

Requests for returns or exchanges must be raised within 72 hours of delivery. Requests made after this period cannot be accommodated.

Sale Items

Products purchased during any sale or promotional event are not eligible for return or exchange.
This includes, but is not limited to, seasonal sales, promotional offers, and limited-time discounts.

Product Condition

To be eligible for a return or exchange, the item must be:

  • Unworn, unwashed, and undamaged

  • In original packaging

  • With all tags intact

If tags are removed or the tag seal is broken, the item will not be eligible for return or exchange.

Items returned in poor condition or without packaging will not be accepted.

Reverse Pickup

Our courier partner will attempt reverse pickup twice.

If the pickup cannot be completed after two attempts, the customer will need to self-ship the item to our return address.

Reverse pickup availability depends on serviceability of your pincode.

Returned to Origin (RTO)

If an order is returned due to:

  • Refusal of delivery

  • Cancellation via OTP

  • Multiple failed delivery attempts

Any eligible refund will be processed after deducting the logistics charges incurred for both forward and reverse shipping.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery by emailing support@lastsummer.in.

Please include:

  • Photos of the product

  • Photos of the packaging

  • An unboxing video

  • A brief description of the issue

Claims made after 24 hours of delivery may not be accepted.

Refund Policy

Refund Eligibility

Refunds are applicable only once the returned item has been received and inspected by our team.

Refund Method

Prepaid Orders
Refunds will be processed to the original payment method used during purchase.

Cash on Delivery (COD) Orders
Refunds will be issued in the form of store credit.

Refund Processing Time

Once the returned product has been inspected, please allow 7–10 business days for the refund to be processed.

After the refund has been initiated from our end, it may take 24–48 working hours for the amount to reflect in your account.

Store Credit

Store credit issued for COD returns:

  • Will be sent to your registered email or phone number

  • Will remain valid for 60 days from the date of issuance

Requests made after the validity period cannot be processed.

Non-Refundable Charges

Shipping or logistics charges (if applicable) are non-refundable in the case of returns.

 

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